News and Updates

We've designed a number of ways to connect with, and listen to, as many voices and ideas as possible. We can't thank everyone enough for being part of building our 7-year vision.

But we can definitely share the journey!

Stay tuned to this page for the news and updates that capture our story to Providence 2026.


We've designed a number of ways to connect with, and listen to, as many voices and ideas as possible. We can't thank everyone enough for being part of building our 7-year vision.

But we can definitely share the journey!

Stay tuned to this page for the news and updates that capture our story to Providence 2026.


  • Brock Fahrni community session helps shape PHC’s future

    2 months ago
    Bf town hall


    Staff, residents and families at St. Vincent’s: Brock Fahrni came together on November 15 to share their visions for the future of Providence Health Care.

    The recent Town Hall meeting at the west side home that includes many residents who are armed forces veterans, was part of a series of facilitated engagement sessions across PHC where employees, patients, residents, family members, clinicians, researchers and volunteers are invited to weigh in on the creation of a new 7-year strategic plan (2019-2026) for the organization.

    At Brock Fahrni, approximately 55 people gathered to share their ideas. Three major themes dominated the session:...


    Staff, residents and families at St. Vincent’s: Brock Fahrni came together on November 15 to share their visions for the future of Providence Health Care.

    The recent Town Hall meeting at the west side home that includes many residents who are armed forces veterans, was part of a series of facilitated engagement sessions across PHC where employees, patients, residents, family members, clinicians, researchers and volunteers are invited to weigh in on the creation of a new 7-year strategic plan (2019-2026) for the organization.

    At Brock Fahrni, approximately 55 people gathered to share their ideas. Three major themes dominated the session: What makes PHC unique and irreplaceable? How do we sustain and grow our world-class reputation? And how can we make PHC the best place where the best people want to work?

    Here are some of the things we heard from our people:

    1) What makes PHC unique and irreplaceable?

    • The whole reason we are here is to make people feel loved, safe and cared for. To make it a home.
    • Working here is a genuine love and not a vocation.
    • We are family here. I don’t need to say anything and my colleagues just know what I’m thinking.
    • As a new employee, I noticed that there is a tangible sense of love and spirit that permeates through this place.

    2) Building on PHC’s world-class reputation, how do we sustain and grow our reputation further over the next 7 years?

    • Learning more ways to take care of and support the elderly based on global evidence and best practices.
    • Continue to focus on creating more of a home feeling vs a clinical feeling by expanding art, music and other therapeutic programs for residents.
    • More staff resources so current staff can focus on research and education in addition to caring for our residents.
    • Build on our legacy and reputation of changing the world in terms of HIV research and treatment. Thanks to PHC, these same people with HIV are now growing old and we must provide world class care to them and other aging vulnerable populations.

    3) How do we make PHC the best place where the best people in the world want to work, learn, serve and stay?

    • We need a higher ratio of care aides to residents. The care aids work so hard and if they had more support they would have more personal, one-on-one time with residents. Less task-oriented and more patient-oriented time.
    • Acknowledge people that go that extra mile by saying thank you more. An extra vacation day or day off would also make a big difference.
    • Don’t be blame oriented, be performance oriented. Acknowledge that mistakes happen, they aren’t intentional and more learning and training is needed. No judgement.
    • Rotating unit massage therapist to give staff 5-minute neck rubs.

    Thanks to everyone who attended for sharing your valuable thoughts and opinions -- here's to planning Providence 2026, together!

    Make your voice heard at one of these upcoming Town Hall or Open Forum events.



  • St. Paul's Foundation staff share their ideas

    2 months ago
    Foundation 2


    Lively chatter filled a conference room at St. Paul’s Hospital on the morning of Tuesday, November 13 as staff from St. Paul’s Foundation gathered to discuss the future of Providence Health Care.

    At the engagement session, facilitators led 28 people in meaningful conversation and participants had the opportunity to share their thoughts and ideas on the organization’s forthcoming 7-year strategic plan (2019-2026).

    The importance of culture was a theme that recurred throughout the session. One participant suggested that, in order to come alive, PHC needs to ask point of care staff what they need in terms of support because it...


    Lively chatter filled a conference room at St. Paul’s Hospital on the morning of Tuesday, November 13 as staff from St. Paul’s Foundation gathered to discuss the future of Providence Health Care.

    At the engagement session, facilitators led 28 people in meaningful conversation and participants had the opportunity to share their thoughts and ideas on the organization’s forthcoming 7-year strategic plan (2019-2026).

    The importance of culture was a theme that recurred throughout the session. One participant suggested that, in order to come alive, PHC needs to ask point of care staff what they need in terms of support because it is those on the frontlines who bear the brunt of any change.

    Make your voice heard at one of these upcoming Town Hall or Open Forum events.



  • Honoria Conway joins the conversation

    2 months ago
    Honoria conway

    Staff and tenants at St. Vincent’s: Honoria Conway came together on November 6 to share their visions for the future of Providence Health Care.

    The recent Town Hall meeting at the assisted living residence kicked off a series of facilitated engagement sessions across PHC where employees, patients, residents, family members, clinicians, researchers and volunteers are invited to weigh in on the creation of a new 7-year strategic plan (2019-2026) for the organization.

    At Honoria Conway, 18 people gathered to share their ideas. Two major themes dominated the session: What makes PHC unique and irreplaceable? And how can we make...


    Staff and tenants at St. Vincent’s: Honoria Conway came together on November 6 to share their visions for the future of Providence Health Care.

    The recent Town Hall meeting at the assisted living residence kicked off a series of facilitated engagement sessions across PHC where employees, patients, residents, family members, clinicians, researchers and volunteers are invited to weigh in on the creation of a new 7-year strategic plan (2019-2026) for the organization.

    At Honoria Conway, 18 people gathered to share their ideas. Two major themes dominated the session: What makes PHC unique and irreplaceable? And how can we make PHC the best place where the best people want to work?

    Based on the discussion, it’s clear that the organization’s Mission, Vision and Values are held in high regard at Honoria Conway and contribute to a unique sense of identity.

    “The mission makes you feel like you’re working towards something, together,” commented Franca, an activity coordinator.

    Other participants described the Honoria Conway community as a welcoming, homey and close-knit place where staff and tenants are involved in decision making, planning and recruitment.

    “Working here is like working with family,” commented Daniel, an assisted living employee.

    Mary, an LPN, echoed his sentiment: “It's a nice feeling going to work and it doesn’t feel a chore,” she said.

    One tenant noted that when guests come to visit, they are always impressed with the site and could see themselves living in the same place one day.

    Thanks to everyone who attended for sharing your valuable thoughts and opinions -- here's to planning Providence 2026, together!

    Make your voice heard at one of these upcoming Town Hall or Open Forum events.





  • CEO mingles with medical staff at breakfast event

    2 months ago
    Ceo2


    Providence Health Care President & CEO Fiona Dalton met with approximately 15 physicians over coffee on Thursday morning (November 8) to kick off the engagement process for medical staff and ensure their voices are well-represented as we work to develop a new 7-year strategic plan for the organization.

    There are a number of opportunities lined up for physicians/medical staff to weigh in on the future of PHC, including an evening event on November 22, the large group forums and town hall meetings being held across PHC's sites, and by submitting their ideas directly on the Bloom platform.

    See more photos...


    Providence Health Care President & CEO Fiona Dalton met with approximately 15 physicians over coffee on Thursday morning (November 8) to kick off the engagement process for medical staff and ensure their voices are well-represented as we work to develop a new 7-year strategic plan for the organization.

    There are a number of opportunities lined up for physicians/medical staff to weigh in on the future of PHC, including an evening event on November 22, the large group forums and town hall meetings being held across PHC's sites, and by submitting their ideas directly on the Bloom platform.

    See more photos below and check back here often for more news and updates.



  • How powerful would that be?

    2 months ago
    Lucy thomas musical therapist

    Studies have shown that neither position nor salary seem to have much to do with one finding meaning in their work.

    More than 8,000 people are called to work at Providence – what if everyone felt supported in their ability to shine in their own unique and specialized skill, empowered to provide care to someone at their most-vulnerable in a way that honours every facet of their DNA, and knew all the while their work was contributing to moving the organization ever-closer to the common vision that we all share.

    How powerful would that be?

    -------

    Use the Share Your...

    Studies have shown that neither position nor salary seem to have much to do with one finding meaning in their work.

    More than 8,000 people are called to work at Providence – what if everyone felt supported in their ability to shine in their own unique and specialized skill, empowered to provide care to someone at their most-vulnerable in a way that honours every facet of their DNA, and knew all the while their work was contributing to moving the organization ever-closer to the common vision that we all share.

    How powerful would that be?

    -------

    Use the Share Your Ideas and Open Discussion tools below to help us answer this big question:

    How do we make PHC the best place where the best people in the world want to work, learn,serve and stay?

    Think about:

    • Why do people work and stay here? What do we have now that works?
    • How can we attract new people to PHC? What do we need to change?
    • How can we retain the people we have? What would it take for you to stay long term?
    • Why might you encourage your friends to work here now? What cultural changes could we make to get you to recruit your friends in the future?

  • Old tradition, new technology

    2 months ago
    Posters bloom



    “The Sisters were the original networkers and engagers. They knew that to serve their community well, they had to be out there talking to people. New digital technologies give us the chance to continue this old tradition in a new innovative way.”

    - President & CEO, Fiona Dalton

    We couldn't agree more!

    We're so excited to have this online space to hear input and ideas from as many of our people as possible.

    Be sure to weigh in on our pursuit of world class!




    “The Sisters were the original networkers and engagers. They knew that to serve their community well, they had to be out there talking to people. New digital technologies give us the chance to continue this old tradition in a new innovative way.”

    - President & CEO, Fiona Dalton

    We couldn't agree more!

    We're so excited to have this online space to hear input and ideas from as many of our people as possible.

    Be sure to weigh in on our pursuit of world class!


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  • Let's Get Bloomin'!

    3 months ago
    Graphic strategicplanning2019 thumbnail

    Welcome to Bloom, our comprehensive digital engagement platform to help us reach, inform and involve the Providence Health Care community in the development of our new seven-year (2019 – 2026) strategic plan.

    For us to be successful, this way forward needs to be meaningful to everyone who works at Providence, as it will guide our decision-making and prioritization across the organization.

    And we know that you – the people who live and breathe this work every day – are the best sources of feedback and ideas. We also know that you're busy. And while we would love for everyone to...


    Welcome to Bloom, our comprehensive digital engagement platform to help us reach, inform and involve the Providence Health Care community in the development of our new seven-year (2019 – 2026) strategic plan.

    For us to be successful, this way forward needs to be meaningful to everyone who works at Providence, as it will guide our decision-making and prioritization across the organization.

    And we know that you – the people who live and breathe this work every day – are the best sources of feedback and ideas. We also know that you're busy. And while we would love for everyone to be able to attend every activity, the reality and logistics of that just don’t add up.

    So we have taken engagement online, to further complement the in-person activities, group forums, facilitated sessions and pop-ups (aka: carts that will be making rounds on the units in the next few weeks, asking questions and handing out treats) that will be happening across the organization from November to mid-December.

    Bloom: Where Your Ideas Grow

    You can access Bloom 24/7 using your work or home computer or smartphones/tablets and stay up to date on upcoming engagement activities, read through key documents, and be part of the real-time story of Providence paving a way forward to 2026, together.

    The best part?

    You can contribute to the strategic plan through a wide variety of interactive tools and discussions (e.g., polls, online forums, ideation, etc.), regardless of your shift or your site.

    Be part of our journey to Providence 2026 - visit Bloom often to join the conversation. Be sure to launch in Chrome, and be sure to bring your big ideas.

    The success of our way forward depends on ideas and feedback from people like you.

    So let's get Bloomin'!