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This week in engagement findings: learning, mentorship, growth, and innovation
The research that was done in the lead-up to last fall’s engagement – i.e., reviewing of previous surveys, reports, assessments, stats, etc. – informed the themes captured in the 5-minute(External link) and 15-minute summaries(External link) and gave insight into the areas where you’ve already told us that PHC is doing well, where PHC can get better, and ideas you had to bridge the gap between.
Using these insights, four questions were crafted to dig a bit deeper into some of the areas where we needed more of your input to help put together a 7-year plan that will pave the way to Providence 2026. Those questions explored our people, our vision, our uniqueness, and our pursuit of world class.
This week we’re shining a light on another consistent bucket of feedback that we heard from you last fall: PHC’s attitude towards continual learning, mentorship, growth, and innovation.
Big bucket, right?
But it all kind of makes sense grouped together because a culture where every person can learn, grow, imagine and bring forward new ideas, and feel like their voice is heard and that they’re being invested in, seems like the type of world-class organization that can make the biggest difference to the people we serve. And that feels like a place where we would all want to work and stay and tell our talented friends about.
So win-win-win, really.
During engagement activities, the need and desire for research to be part of everyone’s job came through clearly. More specifically, the need to be inclusive (e.g., having everyone who works here the opportunity to be directly involved in research, formalizing patient involvement in research), the need to look beyond our own walls to see best practice, and the need for rapid knowledge translation to the bedside were some of the top soundbites. There was also a great sense of pride associated with our research success.
And when it comes to education, you shared about the need for ongoing professional development to not only benefit our patients and residents, but also as a way for you to feel invested in and valued by PHC. As testament to the importance of learning and research, the ask for more education and more resources to support educational and research endeavours came up 30+ times alone in the responses you gave to the “world class reputation” question.
But, enough summarizing – let’s hear some of the particular insights and ideas that you had to say during last fall’s strategic planning engagement activities:
That we nurture innovative ideas and find ways to support disruptive ones, that everyone who works here everyone sees their job as not just as doing the work but also thinking how do we do what we do a bit better – how transformative would that be for the people we serve, not just here but around the world?
We’re on a journey to some pretty exciting things over the next seven years – thanks for being part of it and weighing in on our way forward. Your input has been captured, summarized and shared with senior leaders to help validate the work we need to focus on to reach 2026 the Providence way.
If there’s anything missing in the high-level findings above, please don’t hesitate to be in touch.
See you back here on March 29 for our next round of engagement data highlights to be posted!
And if you haven’t had a chance to read up on what we have already shared around quality, safety, experiences and outcomes, and what's working and not working for the people who work here, don’t wait another minute!