Provide Exceptional Care and Outcomes

Based on PHC's desire to be at the forefront of exceptional care, providing exceptional care and outcomes is defined by the following attributes:

  • A clear vision for quality.
  • Being highly responsive to patients’ and residents' needs and preferences.
  • Supporting staff to deliver the best and most compassionate care.
  • Measuring outcomes that matter most to patients and residents.
  • An open and just environment.
  • Adopting right leadership styles and modelling them for emerging leaders.
  • Using data effectively to drive quality, safety and experience.
  • Thinking and acting long-term.

The Ask

Given this context, help us answer the following:

  • When we look at our desire to provide our patients and residents with exceptional care and outcomes, what are the goals that you want to see accomplished over the next 7 years?
  • What are the "quick wins" that we should be pursuing in this area?

Let us know your thoughts below!

Based on PHC's desire to be at the forefront of exceptional care, providing exceptional care and outcomes is defined by the following attributes:

  • A clear vision for quality.
  • Being highly responsive to patients’ and residents' needs and preferences.
  • Supporting staff to deliver the best and most compassionate care.
  • Measuring outcomes that matter most to patients and residents.
  • An open and just environment.
  • Adopting right leadership styles and modelling them for emerging leaders.
  • Using data effectively to drive quality, safety and experience.
  • Thinking and acting long-term.

The Ask

Given this context, help us answer the following:

  • When we look at our desire to provide our patients and residents with exceptional care and outcomes, what are the goals that you want to see accomplished over the next 7 years?
  • What are the "quick wins" that we should be pursuing in this area?

Let us know your thoughts below!